Cancellation and Return Policy

Free & Easy Return policy

We love to get the best to you. Our services are a proof that we value your trust. We assure you that all products sold on Dr Pauls are brand new and 100% genuine. In case the product you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Free & Easy Returns promise has got you covered.

  • In any case, all your purchases on Dr.Pauls website are backed by Buyer Protection for 45 days from the date of delivery, lest you have any issues.
  • If you have received an item in a ‘Damaged’ or ‘Defective’ condition or it is ‘Not as Described’ by the Dr. Paul’s, you may request a replacement at no extra cost.
  • Replacement / Exchange is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked.
  • Returns are covered by the 30 Day Replacement Guarantee.

The delivery time depends on the following factors:

  • Dr. Paul’s offering the product
  • Product’s availability with Dr.Paul’s
  • The destination to which you want the order shipped to and location of Dr. Paul’s.

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